‘HR Nexus’ is a Consulting marketplace platform for Broadstone Consulting. It is designed for employers to hire consultants or access expert advice for their workforce issues from a diverse team through a technology platform. which I developed as part of my UX education at Parsons. I followed UX design principles and using ETR Purpose Driven Design forms was a requirement for the project.
Figma, Photoshop, Lucidchart, Miro, Zoom, ETR Purpose Driven Design forms
The whole process was a cycle of six phases, where the phases fall into three buckets.
- Understand –Discovery, Define
- Explore- Ideate, Design
- Materialize-Test, Implement
- Gain a comprehensive understanding of Broadstone Consulting Innovation Hub’s value proposition, competitive position, and business goals and create a Core Strategy for how to approach this project.
- Define and articulate the platform architecture through end-to-end User Journey maps and Interaction Flow maps.
Purpose, Context & Success Canvas:
I build these documents using Miro to figure out the organization’s objectives and values, who their audiences are, and what success should look like.
Central Design Challenge
After having all the insights from Discovery Phase, I am now ready to define a Central Design Challenge. I had an initial idea about what this challenge could be before Discovery, but now this concise, research-informed statement can guide me through Defining and Designing my project with the end goal.
Design Requirement Canvas:
To guide my design decisions going forward, it is helpful to create a set of core design requirements. These design requirements are high-level considerations that every design decision must meet, keeping the designs on track.
I am not reinventing the wheel with the project, and there are probably some great, relevant examples of good design out in the wild that I can find and learn from. I am going to take the Design Requirements that I have created and look for examples of those requirements at work to gain insights on how they can work for me.
User Journey Maps:
User Journey Maps ask me to analyze the stages of a user’s journey through using the product or service by recording their actions and thoughts and feelings through each stage.
In the map where yellow stickies are showing steps of the user journey, blues are giving the detailed structure of a step, greens are for possible solutions for the issues that can arise, and reds are for undecided/ unsolved circumstances.
Design and Development:
I designed this wireframe on Lucidchart based on The User Journeys. Here oval shapes are for each major section of the website, rectangles are for steps an action takes and diamonds are for decision-making points.
I designed the prototype for the desktop. Here is the interactive prototype on Figma
- There are too much blank space and too little to do in many steps.
- The home button is at the bottom of the pages, which is unusual, and sometimes hard to find.
- On the ‘How can we help?’ page, buttons work, but the titles don’t, which is a little inconvenient.
- The idea for the solution seems functioning and engaging.
- The initial stages can be stalked in fewer steps while keeping the essence of minimalism active in the overall process.
- For further steps, I need resources as content.